Create your first agent
Set up an agent, choose a model configuration, and prepare a test conversation.
Integrate the API
Authenticate your backend and understand the IDs used by Athena.
Connect telephony
Configure a provider, caller ID, and inbound agent routing.
Review calls
Find run results and distinguish accepted calls from completed conversations.
Review and retry failed calls
Understand retry eligibility, review holds, attempt history, and the queue for another attempt.
Explore Athena capabilities
Find model configurations, campaign traffic splits, website conversations, caller memory, and call activity.